FAQ
Questions? We've got answers.
Where can I buy Skiskates?
The best place to buy Skiskates is right here on our website :) We offer fast shipping almost anywhere, except PO boxes. You can also order directly from us on Amazon. Be careful with fakes online – they’re illegal and often break quickly. Some fake sellers just take your money and never send anything.
How much is shipping and what’s the shipping time?
Shipping is FREE to most countries and takes 3-5 business days. We use UPS and Fedex for US, Canada, Japan, Australia and most of the world, and DPD and GLS for Europe. For a few countries where we don't offer free delivery, the shipping is relatively affordable and fast. The shipping time is usually around 4 business days, but it could be up to 8 business days. We always try to deliver your package as fast as possible. Just go to the checkout, fill out your shipping address and you’ll see the shipping information.
What payment methods do you accept?
We accept PayPal, Visa, Discover, American Express (Amex), and MasterCard for payment on our website.
What should I do if my order hasn't arrived?
Write content to help your customers to better understand your products or policies.
What is your return policy?
You can return items within 30 days of delivery. You need to pay for the return shipping. Items must be in brand-new condition with all original packaging. Used items cannot be returned.
Refunds are processed within 3-5 business days after we get the item back.
To return an item, email us at contact@snowfeetstore.com.
When will I receive my refund?
Refunds are processed within 3-5 business days after we get the item back.
For media – Do journalists and media companies have permission to use our content?
Yes, you can use all our content to make articles or videos about Skiskates and our other products. Just make sure it doesn’t harm us and include a link to our website so people can learn more and buy Skiskates if they want to. If you need an interview or more info, feel free to reach out to us.
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Skiskates FAQ
Skiskates Bindings | Ski Boot vs. Snowboard Boot Bindings
Skiskates come with two types of bindings: one for snowboard boots and the other for ski boots. It's up to you which one you choose, depending on what you like. Snowboard boots are more flexible and comfy, great for doing tricks or just having fun. On the other hand, ski boots give you better stability and might be easier if you already have a pair. It's all about what works best for you!
What are Skiskates made of?
Skiskates are handmade from certified sustainable wood in the European mountains to ensure they last a long time. They have a cap construction, metal edges for easy control, and graphite bases for speed. They're also reinforced for extra durability.
Skiskates vs. Snowfeet – Which one to choose?
Skiskates are a PRO model, designed for speed and ski slopes. They have a wood core like regular skis and can be used with ski boots or snowboard boots.
Snowfeet, on the other hand, are simpler and more versatile. You can use them for hiking, cross-country trails, ski slopes, or sledding hills, and the best part is, you can wear them with any winter shoes.
What shoe sizes are compatible with Skiskates?
- Ski boot bindings: 4.5-14.5 US / 36-49 EU / 22,5-32,5 MP
- Snowboard boot bindings: 6-14.5 US / 38-49 EU
Are Skiskates easy to learn?
How fast you learn to use Skiskates depends on your skills and if you've tried skiing or inline skating before. If you're new, Skiskates might be tricky at first, but with regular practice, you'll pick it up quickly.
Can I use Skiskates in powder?
Skiskates are not good for deep powder. They work best on packed or groomed snow.
Skiblades FAQ
What is the difference between Skiblades, Skiskates and Snowfeet?
Skiblades are short skis. They're easier to balance than Snowfeet and better for carving, landing in snowparks, and skiing in powder. If you want something like regular skiing but different, Skiblades are a good choice.
Snowfeet and Skiskates are like skates for snow, introducing a new winter sport called skiskating, which feels like skating on snow. They let you do new jumps, twists, and tricks. Snowfeet are more versatile – you can wear them with your winter shoes or snowboard boots, and use them on hiking trails, cross-country paths, sledding hills, or even in your backyard. Plus, they're more affordable than Skiblades.
If you want to try something completely new and fun, Snowfeet and Skiskates are the best options for you.
What shoe sizes are compatible with Skiblades?
- Ski boot bindings: 4.5-14.5 US / 36-49 EU / 22,5-32,5 MP
- Snowboard boot bindings: 6-14.5 US / 38-49 EU
Short skis vs. Long skis - What is the difference?
Short Skis: Easier to turn, lighter, and more playful. Great for quick movements and beginners.
Long Skis: Offer more stability at high speeds and are better for deep powder. Suitable for experienced skiers looking for smooth, fast runs.
What length od Skiblades to choose?
Short Skiblades (60-80 cm):
- Feel like inline skating with lots of twists and tricks.
- Great for quick turns, jumping over bumps, and moving freely.
- Very lightweight, easy to carry, and perfect for kids.
- Not the best for deep powder or long, steady carves.
If you want to try something new and have fun with lots of movement, short Skiblades are for you.
Longer Skiblades (90-120 cm):
- Offer more stability and are better for deep powder and long carves.
- Easier for landing jumps in snowparks.
- Provide a skiing experience similar to regular skis but with more freedom.
For a mix of regular skiing and extra fun, go for longer Skiblades, especially around 100 cm. They give you the freedom of short skis with some of the stability of longer ones.
What are Skiblades made of?
Skiblades are handmade from certified sustainable wood in the European mountains to ensure they last a long time. They have a cap construction, metal edges for easy control, and graphite bases for speed. They're also reinforced for extra durability.
Is it difficult to learn skiing on Skiblades?
Learning to ski on Skiblades is not difficult. They are shorter and easier to control than traditional skis, making them a good choice for beginners or anyone new to skiing. With a bit of practice, most people find them fun and manageable on the slopes.
Can I Use Skiblades with Snowboard Boots?
Yes, you can get Skiblades with Snowfeet's unique snowboard bindings. Snowfeet* designed bindings specifically for Skiblades. These bindings are affordable, adjustable to any size of snowboard boots, and feature an anti-slip surface for secure shoe grip, which you won’t find elsewhere.
If you prefer snowboard boots over uncomfortable plastic ski boots, these bindings are perfect. Snowboard bindings offer more flexibility for tricks, are very comfortable to walk in, and enhance the skiing experience. Personally, I find snowboard bindings the best choice for Skiblades because of the ease of use, comfort, and flexibility they provide.
Are Skiblades allowed in ski resorts?
Yes, short skis like Skiboards, Snowblades, or Skiblades are generally allowed on ski slopes. Some people mistakenly believe they're banned from ski resorts, but that's not true. While there might be exceptions, most resorts allow all types of short skis without any issues.
What type of bindings should I choose for Skiblades?
- Regular Ski Boot Bindings: These are standard release bindings. They're safe and easy to use but are more expensive and only fit longer skiboards like our 99 cm and 120 cm models.
- Simple Non-Release Ski Boot Bindings: These were made for shorter skiboards that can't use regular ski boot bindings. They're cheaper, easy to adjust without tools, lightweight, and often come with safety leashes for secure attachment. They don't release easily when you fall, so they're not recommended for skiboards over 100 cm long. If you prefer ski boots and aren't racing, these bindings are a good choice.
- Snowboard Bindings: If you have snowboard boots or dislike uncomfortable ski boots, these bindings are for you. They offer more flexibility for tricks, are very comfortable to walk in anywhere, and make skiing more enjoyable. Unlike other brands that awkwardly use large, expensive snowboard bindings, Snowfeet developed unique bindings specifically for skiboards. They're affordable, adjust easily to any size snowboard boot, and have an anti-slip surface for a secure shoe grip.
Snowboard bindings are the best for skiboards. They're easy to put on, comfortable for walking, and give me more flexibility during the ride. However, if you prefer the fast, aggressive ride of ski boots, go with ski bindings.
Snowfeet FAQ
What is the difference between Snowfeet* bindings models?
You have three binding options to choose from: Basic, Standard, and Pro X.
Basic Bindings: These are the most affordable, designed to make Snowfeet accessible to everyone. They work well with most boots, though larger snowboard boots may not fit perfectly.
Standard Bindings: This is the most popular choice. They are durable and come with an extra strap, making them suitable for larger boots compared to the Basic model.
Pro X Bindings: These are the top-tier option, offering durability, robustness, and exceptional comfort. They are highly adjustable to fit any boot perfectly, but they are also the most expensive.
What shoe sizes are compatible with Snowfeet*?
We recommend Snowfeet* for shoes of sizes from 6 to 13 US or from 38 to 47 EU.
If you have smaller shoe size, you should choose Snowfeet* MINI. Model MINI fits sizes 27-38 EU / US = Min. 10 (Kids Size) - Max. 6 (Adult Size).
What shoes should I use with Snowfeet*?
You can wear any winter shoes or snowboard boots with Snowfeet. We suggest waterproof shoes and shoes that support your ankles securely. Snowboard boots work well on ski slopes, but for hiking or having fun on slopes or hills, winter shoes are more convenient. If you have small feet, snowboard boots ensure a snug fit with Snowfeet, but they're not essential for everyone.
Is it hard to learn on Snowfeet*?
No, it's actually quite easy. Learning to use Snowfeet is similar to learning to ski or skate. Many people find it easier than expected. It takes time to get the hang of it, and you might fall occasionally, but that's part of the fun. Have you ever seen someone try ice-skating for the first time? It's similar to that experience. Maintaining front-back balance is natural for those who play ice hockey, ice skate, or use inline skates. With Snowfeet* you can move freely without heavy skis. Falling is usually safer compared to skiing or snowboarding. Most importantly, learning is effortless if you enjoy the experience.
How do you stop with Snowfeet*?
You can stop using Snowfeet* just like you stop with skis or skates, which is also known as a hockey stop. Because Snowfeet* are larger and heavier than regular skis, stopping may not be as easy, but it's not very difficult either. To stop effectively, ensure your weight is evenly spread on both Snowfeet*. You can also slow down by using a heel brake.
Where to use Snowfeet*?
You can use Snowfeet* for skiing downhill on slopes, in snowparks, hiking trails, or for fun on local sledding hills. They work best on packed snow surfaces. Avoid very steep slopes and deep powder snow with Snowfeet*. Their small size allows access to narrow hiking trails that skis can't reach. Plus, they fit easily into a backpack, making them portable for use almost anywhere.
Do ski resorts allow Snowfeet* on their slopes?
Most ski resorts permit Snowfeet* and similar "short skis" on their slopes, though there may be exceptions. From our experience, if you ski with Snowfeet* as you would with regular skis, you usually won't encounter any issues. If questioned, explain that Snowfeet have metal ski edges like other skis, meeting standard resort requirements. The versatility of Snowfeet* means you can also enjoy them on hiking trails and sledding hills.
Do Snowfeet* have metal edges?
Yes, the same ones used for skis and snowboards.
Can I use Snowfeet* in powder?
Snowfeet* work best on smooth, groomed snow. You can also use them on powder that's not thicker than about 10 cm (4 in). They're great for ski slopes, snow parks, sledding hills, and hiking trails, but they're not ideal for deep powder. Similarly, many skis aren't well-suited for deep powder either. Avoid very steep slopes and rough, ungroomed terrain with bumps and holes.
Should I use wax?
Sure, we suggest waxing the base of Snowfeet regularly to make them faster and prevent snow from sticking. When you're on a ski trip, wax the base daily for optimal performance.
WARNING About Chinese Counterfeits
When buying Snowfeet online, be cautious of cheap Chinese counterfeits found on platforms like Amazon, eBay, Walmart, and others. These fakes lack real metal edges for stopping, break easily, and sellers often scam buyers by taking their money without delivering the product. We're actively working to stop these illegal activities and appreciate your help reporting counterfeit sellers on these platforms.
Tutorial
Watch our tutorial and hit the slopes like a pro!
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